The 5× guarantee, in writing.
These are the terms that go into every Stormpaid agreement. They are written so that the owner can verify every number in his own CRM without taking our word for it.
1. The baseline
On the day the agreement is signed, we export two lists from your CRM and attach them to the contract:
- Every estimate created in the previous 18 months with no signed contract and no "lost" status.
- Every completed insurance job with an open balance: unreleased recoverable depreciation, an uncashed mortgage-endorsed check, or an uncollected deductible.
Nothing is added to the baseline after signing. New estimates you send during the 90 days are followed up (that is Module 2) but they do not count toward the guarantee unless we agree otherwise in writing.
2. What counts as recovered
- A signed job from the baseline counts at its contract value if Stormpaid made at least one logged touch (call task completed, text, or email) within the 30 days before the signature date. The touch is visible in your CRM activity log.
- A collected check from the baseline counts at the deposited amount on the day it clears your account.
- Nothing else counts. Not pipeline, not "verbal yes," not estimates we revived that have not signed.
3. The number
The fee for the guarantee period is the install fee plus three months of the monthly fee. If recovered dollars under section 2 are less than five times that fee on day 90, the guarantee is triggered.
4. What happens if we miss
You receive the day-90 report. You have 10 business days to review it against your CRM and raise any dispute, which is settled by the CRM timestamps. Once you sign off, the install fee is refunded in full within 14 days. Monthly fees for the three months are retained, because the work was performed.
5. What voids it
- Sequences paused or disabled by your team for more than 7 cumulative days during the window.
- CRM access revoked or reduced below read access for more than 7 cumulative days.
- Template changes we did not approve that violate the compliance rules below.
If any of these happen, we tell you in writing the week it happens, so there is no surprise on day 90.
6. Compliance commitments
- Texts go only to numbers with documented consent. STOP is honored across all channels. Reassigned-number check before the first text. Calls 8 am to 8 pm local, at most three attempts per number per day.
- Deductibles are collected in full and never discounted, waived, rebated, or offset (Texas HB 2102; Florida §489.147).
- Carrier contact is limited to delivering documents and requesting status. We do not negotiate scope, price, or coverage and do not act as a public adjuster.
- Lenders and servicers are contacted only with the homeowner's written authorization.
7. Your data
CRM access is read-only unless you ask us to write back activity. Exports used for the free audit are deleted within 30 days unless you become a client. We never sell, share, or use your data for anything other than your account.
Questions about these terms: hello@stormpaid.com. The signed agreement controls if it differs from this page.